Krishna Harsha Puppala | Quality Assurance Analyst

About

Quality Assurance Analyst with a process-driven mindset and cross-industry experience in mobile, web, and enterprise applications. I own end-to-end quality across the SDLC, combining manual and automated testing to improve release reliability and reduce production defects.

Experienced in functional, regression, integration, smoke, UI, API, database, microservices, and performance testing.

Experience

Senior Quality Assurance Analyst

Sovereign General Insurance Company (SGIC) · Calgary · 2023–2025

Designed and executed 1,000+ automated web UI test cases, increasing regression coverage and improving pre-release defect detection by 30%. Led E2E QA strategy for customer-facing platforms with zero Sev-1 production defects across monthly releases.

Senior Quality Assurance Analyst

The AppLabb Inc. · Calgary · 2023

Performed integration and API testing using Postman and SQL validation, achieving 80% defect detection prior to UAT. Conducted load testing with JMeter and validated UI, API, and data flows for an AI-enabled chatbot on Microsoft Azure.

Quality Engineer

Fraank Systems, USA · 2018–2021

Executed detailed test protocols and ensured traceability between requirements, coverage, and validation outcomes. Coordinated offshore testing teams as a technical QA lead for late-hour releases and critical issue decisions.

Design Quality Engineer

Vastek Group, USA · 2017–2018

Managed design verification testing and validation documentation to align with product requirements and quality system standards. Improved defect traceability and audit readiness during verification cycles.

Education

Master of Science (Materials Science)

Missouri State University, USA · 2014–2016

Developed a strong analytical foundation and process-oriented problem solving through advanced materials science research.

Bachelor of Technology (Metallurgical & Materials Engineering)

National Institute of Technology Warangal, India · 2008–2012

Built technical fundamentals in engineering, quality assurance, and structured validation practices.

Professional Development

Training and certifications to support QA and technology career growth.

Information Technology Fundamentals Certificate · SAIT · May 2026
CCIS IT Bridging Program Employment Skills Training · Apr 2026
GitHub Foundations GH-900 · 2025
AWS Certified Cloud Practitioner (CCP) CLF-C02 · 2024
ISTQB CTFL · 2024

Skills

Selenium WebDriver
TestNG, Maven, Cucumber, Page Object Model
Postman, API testing, SQL validation
Functional, Regression, Integration, Smoke, Performance testing
Jenkins, Git, GitHub, Bitbucket
Jira, HP ALM, qTest, TestRail, Zephyr Squad
Windows, macOS, Android, iOS

Highlights

Delivered stable monthly releases with zero Sev-1 defects at SGIC.
Improved regression coverage and reduced pre-release defects by 30% through automation.
Validated REST API payloads and integration flows across policy rating engines and AS400 backends.
Led UAT readiness, defect triage, and QA release signoff with cross-functional stakeholders.
Executed performance testing, scalability analysis, and risk-based QA for enterprise applications.

Contact

Email krishnaharshap11@gmail.com

Phone (403) 404-5653

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